Effective Date: May 18, 2026
Crocker Marine Services respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information obtained through:
- Our website
- Landing pages
- Contact forms
- Newsletter signups
- AI chatbots
- Social media messaging systems
- CRM and scheduling platforms
1. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Mailing address
- Property/project information
- IP address
- Browser/device information
- Communication history
- Uploaded photos or project files
We may also collect information automatically through cookies, analytics, pixels, and AI-assisted engagement tools.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries
- Schedule consultations
- Deliver estimates and proposals
- Provide customer support
- Improve our website and services
- Send newsletters and marketing communications
- Operate AI-powered customer engagement systems
- Analyze website performance and advertising effectiveness
3. AI Technologies & Automated Processing
Crocker Marine Services uses AI-powered tools and automation technologies for:
- Chat support
- Lead qualification
- Social media messaging
- Appointment scheduling
- Communication optimization
Your interactions may be processed using automated systems to improve customer experience and internal operations.
4. Cookies & Tracking Technologies
Our website may use:
- Cookies
- Pixels
- Analytics tools
- Retargeting technologies
- CRM tracking integrations
These technologies help us understand website traffic, advertising effectiveness, and customer engagement.
You may disable cookies through your browser settings.
5. Sharing Information
We do not sell personal information.
We may share information with trusted service providers that assist with:
- Website hosting
- CRM management
- Email delivery
- SMS delivery
- AI systems
- Advertising
- Analytics
- Payment processing
These providers are contractually obligated to safeguard your information.
6. Data Security
We implement commercially reasonable security measures to protect personal information. However, no online system is completely secure.
By using this website, you acknowledge that internet transmissions may not always be secure.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Request access to your data
- Request deletion of your information
- Correct inaccurate information
- Opt out of marketing communications
Requests may be submitted by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for third-party privacy practices.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age.
10. Policy Updates
We reserve the right to modify this Privacy Policy at any time.
11. Contact Us
Crocker Marine Services
2101 McGregor Blvd #201
Fort Myers, FL 33901
Email: info@crockermarineservices.com
Phone: (239) 841-9674